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Overview
Our refund and returns policy lasts 10 days. We are unable to provide you with a complete refund or exchange if ten days have elapsed after your purchase.
Your item must be unused and in the same condition as when you received it in order to qualify for a return. Additionally, it needs to be in its original packing.
A number of product categories are not returnable. Food, flowers, newspapers, and magazines are examples of perishable items that cannot be returned. Additionally, hazardous chemicals, flammable liquids or gases, and intimate or hygienic goods are not accepted.
Other things that cannot be returned:
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds that are delayed or absent
Any item that is returned more than 10 days after delivery
Refunds
We will send you an email to let you know that your returned item has been received and examined. Additionally, we will let you know if your refund has been approved or denied.
Within a specific number of days, your refund will be processed and a credit will be automatically paid to your credit card or original payment method if you are accepted.
Refunds that are delayed or absent
Check your bank account once again if you haven’t gotten your return yet.
It can take some time for your refund to be posted, so get in touch with your credit card company.
Next, get in touch with your bank. Before a refund is posted, there is frequently some processing time.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
Items are only replaced when they are broken or faulty. Send your item to {physical address} and send us an email at {email address} if you need to exchange it for the same item.
Only regular priced items may be refunded. Sale items cannot be refunded.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping returns
You should mail your merchandise to {physical address} in order to return it.
When returning an item, you will be responsible for covering your own shipping expenses. The cost of shipping is not refundable. The cost of return postage will be subtracted from your refund if you get one.
Depending on where you live, the time it may take for your exchanged product to reach you may vary
You might think about getting shipment insurance or using a trackable delivery service if you are returning more expensive things. The receipt of your returned goods is not guaranteed.
Items are only replaced when they are broken or faulty. Send your item to {physical address} and send us an email at {email address} if you need to exchange it for the same item
.Need help?
Contact us at {email} for questions related to refunds and returns.